Skip to main content
Front view of the Capitol

Extreme Winter Weather Resources

February 17, 2021

Dear Friend,

As I’m sure you’re experiencing, Winter Storm Uri has wreaked havoc across United States, and especially the Lone Star State. Here in Irving, we have experienced snow and ice, accompanied by freezing record-low temperatures. Like many of you, I have not had power since early Monday morning and have been huddling by the fireplace and piling on extra layers to try to stay warm. 

The arctic air that poured into Texas resulted in a record-breaking demand for power, resulting in the state’s electric grid failure. Energy suppliers planned to use rolling blackouts to help decrease demand, but unfortunately the system remained overwhelmed, leading to the prolonged power outages. 

ERCOT, ONCOR, and other energy service providers are working diligently to restore power across Texas, but unfortunately, there is no anticipated timeline for power restoration.

According to the National Weather Service, a Winter Storm Warning will be in effect until 6:00am on Thursday morning. Additional precipitation – including both snow and ice – is expected, with an anticipated 2-6 inches of snow. This additional weather will result in dangerous travel conditions, additional power outages, wind chills cold enough to result in hypothermia if precautions are not taken.

I’m urging all North Texans to take extra precautions to stay safe, including avoiding travel until after 6:00am on Thursday morning.

I have compiled below a list of resources that may be helpful for you and your neighbors in this unprecedented time. If you have access to a working phone and need assistance accessing additional information, please do not hesitate to contact my office. We are ready to serve as a resource for you as we all navigate this extreme weather.

Stay safe and warm,

Congresswoman Beth Van Duyne

Guidance for High-Risk Residents

High risk individuals, such as seniors, those with certain health concerns, or families with infants, experiencing extended power outages, should make arrangements to stay with family, friends, or a neighbor who has power. Locally, shelters and warming centers are opening to the public. A list of these locations can be found at the bottom of this email.

If you or a loved one depends on electric or battery powered medical devices such as respirators, ventilators, oxygen machines, or home dialysis equipment, please contact your healthcare provider immediately. If you are experiencing a health emergency, don't take any chances and call 911 right away.

Staying Warm Without Power

  • Wear layers of loose-fitting, lightweight, warm clothing
  • Close blinds and curtains to retain heat
  • Stuff towels or rags in cracks under doors
  • Close off rooms to avoid wasting heat

Keeping Safe

  • Delay travel plans and avoid driving
  • Do not use a charcoal grill, stove or oven to heat your home
  • Keep indoor space heaters several feet way from other items
  • Place generators outdoors and away from windows, on dry and level surfaces, and never plug them into a wall outlet or main electrical panel

Boil Water Notices

  • Boil water notices are currently in affect for Ft. Worth, Haslet, Keller, Lake Worth, Northlake, Roanoke, Saginaw, Southlake, Trophy Club, and Westlake. 

Click here for more information on boil water notices.

Conserve Energy

If your household continues to have power, please take these critical steps to conserve usage and reduce the burden on the power grid:

  • Turn down thermostats to 68 or lower
  • Close shades and blinds to reduce the amount of heat lost through windows
  • Turn off and unplug non-essential lights and appliances
  • Avoid using large appliances like ovens and washing machines

Critical Services

  • Texas Health and Human Services: 211 or (877) 541-7905  
  • Collin County Emergency Management: (972) 548-4383
  • Public Utility Commission of Texas Hotline: 1-888-782-8477
  • Atmos Gas Emergency: (866) 322-8667
  • Texas Roadside Assistance: (800) 525-5555
  • Texas Road Conditions Information: (800) 452-9292
  • ERCOT Customer Service: (866) 870-8124
  • ONCOR Customer Service: (888) 313-4747
  • Text REG to 66267 to receive updates on outages. Text OUT to 66267 to report an outage.
  • COSERV: (940) 321-7800 
  • Text STATUS to 768482 to receive updates on outages. Text OUT to 768482 to report an outage.
  • While driving is highly discouraged, if you must travel please utilize the DriveTexas map for the latest details on road closures and roadway conditions. 

Warming Centers

Below is a list of announced warming centers. Please know this information is constantly changing and new warming centers and shelters may become available.


Kay Bailey Hutchison Convention Center 

650 S Griffin St., Dallas, TX 75202

Open 24-hours. Bring water and snacks. Cots will not be provided.


Islamic Center of Frisco

11137 Frisco St., Frisco, TX 75033

No shoes will be allowed on the carpet when you enter.


Crosspoint Church

2101 South Stonebridge Dr., McKinney TX 75071

Call (972) 562-2200 for more information.


The Salvation Army

600 Wilson Creek Pkwy., McKinney 75069

Open 6:00 PM – 8:00 AM. Call or text (214) 945-4637 for more information. 


Roy & Helen Hall Library

101 E Hunt St., McKinney, TX 75069

Open 10:00 AM - 5:00 PM 


City Church Melissa

2300 Vineyard Hill Ln, McKinney, TX 75071

Open 11:00 AM - 6:00 PM 


Murphy Community Center (MCC)

205 North Murphy Rd., Murphy, TX 75094

Water will be provided. Cots will not be provided. 


Grace Church Plano

3301 Preston Rd., Plano, TX 75093

Open 24 hours. Bring blankets, water, and snacks. No pets. 


Sent Church

3701 W Spring Creek Pkwy., Plano, TX 75023

Open 10:00 AM – 6:00 PM 


The Salvation Army

3528 14th St., Plano, TX 75074

Call (214) 637-8254 for more information.


Prosper Community Library

200 S Main St., Prosper, TX 75078


Richardson Fire Station 1

300 N. Greenville Ave., Richardson, TX 75081


Richardson Fire Station 3

500 W. Lookout Dr., Richardson, TX 75080


Richardson Fire Station 4

1500 Apollo Rd., Richardson, TX 75081


Richardson Police Department HQ

300 Greenville Ave., Richardson, TX 75081


New Hope Christian Church 

1100 Brown St., Wylie, TX 75098


Burnett Jr. High

516 Hilltop Ln., Wylie, TX 75098

Open 8:00 AM – 6:00 PM 


Evans Recreation Center

1116 Hillcrest Street, Mesquite, TX 75149

Open Feb. 17 and 18 from 9 a.m. – 6 p.m.

Bring own water, blankets, snacks, etc.


Grace Church Plano

3301 Preston Road, Plano, TX 75093

Open 24 Hours

Bring own water, blankets, snacks, etc.

Pets not allowed.


Senter Park Recreation Center

901 Senter Road, Irving, TX 75060

Open 24 Hours


Northwest Park Recreation Center

2800 Cheyenne St., Irving TX 75062

Open 24 Hours


MLK Jr. Rec Center

1300 Wilson St., Denton, TX 76205

Open 24 Hours

Water, snacks, and cots provided

Pets permitted.


Worth Heights Community Center

3551 New York Ave., Fort Worth, TX 76110

Call (817) 392-8722 for more information.


The Salvation Army and Lakeland Baptist Church

397 S Stemmons Freeway Lewisville, TX 75067

Adults only. Temperature check at the door.

Bring own water, snacks, blankets.

Pets welcome.


Euless Family Life Rec Center

300 W Midway Drive, Euless, TX 76039


Decatur Conference Center

2010 US-380, Decatur, TX 76234

Open 12 Hours.

For more information call (940)393-0280


First Baptist Church of Farmersville

124 S Washington Street, Farmersville, TX 75442

Call (972)782-8428 for more information


DPS North Training Facility

100 E Dove Road, Southlake, TX 76092

Bring own snacks and water.

No pets.