Press Releases
Guidance and Resources for American Citizens in Israel
October 12, 2023
Like you, I woke up on Saturday stunned by Hamas’ terrorist attack on Israel. This was the most horrific evil against the Jewish people since the Holocaust and the scenes out of Israel have been devastating. The State of Israel must do everything in their power to eliminate the Hamas terrorist threat and the United States of America must stand with our dear ally Israel to help them win this just war against a genocidal threat.
I am absolutely in favor of emergency aid and resupplying Israel’s arms and weaponry, especially to keep the Iron Dome up and running to protect their cities and people.
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If you or your loved ones are in Israel and attempting to make it back to the United States, our office is here to help. We will make every effort to assist U.S. Citizens and their family members in need. If you are a North Texan in need of assistance, please call our District Office at (972) 966-5500 or email Larry.Morris@mail.house.gov.
***If you’re in need of immediate assistance, contact the closest U.S. embassy or consulate by using the State Department’s crisis intake form: https://cacms.state.gov/s/crisis-intake.***
In order to help North Texans navigate the rapidly evolving developments in Israel, our office is sending out daily updates with security and travel information. To sign up, please email tx24casework@mail.house.gov.
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Although the situation in Israel is constantly changing, I wanted to share the most up-to-date guidance and information:
Note: This page was last updated on Friday, October 13th, at 10:30 AM CST.
- What should I do if I'm currently in Israel?
- Is the U.S. Embassy in Israel open? How can I contact the Embassy?
- Departure Guidance
- Where should I go if I have family members missing in the Gaza periphery?
- Additional Information from the State Department and U.S. Embassy Security Alerts
- What should I do if I'm currently in Israel?
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- Shelter in place unless you are traveling to a confirmed flight.
- Enroll in the U.S. State Department's Smart Traveler Enrollment Program (https://step.state.gov/). This is a free service for U.S. citizens/nationals to enroll with the local U.S. Embassy or Consulate, receive important information about safety conditions and emergencies, and help family and friends get in touch with you in an emergency.
- If you are seeking to depart Israel, please find the relevant information in the "Departure Guidance" section below.
- Is the U.S. Embassy in Israel open? How can I contact the Embassy?
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- The U.S. Embassy is no longer sheltering in place. Normal consular services are for the most part still suspended and all U.S. Government personnel are subject to an 8pm-6am curfew, prohibited from traveling to Gaza and areas within 7 miles from Gaza, as well as personal travel within the West Bank.
- If you are a U.S. citizens seeking to contact the U.S. Embassy in Israel, you may do so by using the following State Department phone lines:
- +1 (833)-890-9595 (toll free)
- + (606) 641-0131 (local)
- To contact the U.S. Embassy Jerusalem directly, please call +972-3-519-7575 or email JerusalemACS@state.gov.
- Departure Guidance
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- Shelter in place: U.S. Citizens, unless they have a scheduled flight and are moving to reach that flight, should otherwise shelter in place.
- NOTE: The Israeli government has declared martial law and rocket/missile attacks are still occurring across the country.
- Commercial flights vs. chartered transportation: While commercial flights remain available and should be considered a first option, beginning today (October 13th), the State Department will begin to arrange departure assistance to American citizens through chartered transportation.
- NOTE: Any American wanting to use this method of transportation MUST complete and submit the Crisis Intake Form required by the State Department.
- Additional air travel information:
- While the U.S. Government is facilitating departure via chartered air travel, commercial air travel should still be considered via Tel Aviv-Ben Gurion International Airport, Amman, Jordan Queen Alia International Airport, or Egypt’s Cairo International Airport.
- U.S. Citizens have reported successful crossings via Allenby Bridge/King Hussein Bridge Border Crossing.
- Delays are still common among commercial flights, and there are delays in flights at arrival locations in Athens and Frankfurt as U.S. Citizens arrive in those locations. U.S. Citizens should plan accordingly.
- For the most up to date information please visit the U.S. Embassy in Israel's website.
Evacuation information from the State Department regarding chartered flights:
- Beginning October 13th, the State Department will arrange charter flights to assist U.S. citizens and their immediate family members who have been unable to book commercial transit and seek a safe means of departing Israel. From these locations, individuals will be able to make their own onward travel arrangements to the destination of their choice. These initial transportation options will be augmented in the coming days. Senior State Department officials are actively working with airline carriers and international partners on how best to provide additional options to U.S. citizens seeking to depart Israel or conduct onward travel to the United States. U.S. citizens in need of assistance should complete the crisis intake form: http://cacms.state.gov/s/crisis-intake.
- There are currently 20,000 persons enrolled through the Crisis Intake Form. The State Department has already begun to contact U.S. Citizens directly to instruct them on getting aboard the government-chartered air travel. These flights are chartered flights to Athens and Frankfurt. One carry-on bag and one suitcase is allowed, pets cannot be brought on these flights (with an exception for service animals). The State Department is also working to charter a cruise ship to transport U.S. Citizens from Haifa to Cyprus; this still is in the early stages of coordination.
- When the U.S. State Department moves to schedule U.S. Citizens via the Crisis Intake Form, this call or email for travel can come at very short notice, including in the middle of the night. If you miss your first flight, you will be contacted again to confirm you are still seeking travel. Government-chartered air and sea travel will be offered until all U.S. Citizens and their immediate family members are evacuated. If you are evacuated via government charter, you must make your arrangements for hotel and commercial flights on your own; you will not get to choose your arrival location from Israel.
- Please note that all U.S. Citizens pursuing assisted departure via the State Department will be required to sign Evacuee Manifest and Promissory Note, Form DS-5528, to repay the cost of evacuation to the U.S. Government. The promissory note forms are being sent directly to U.S. Citizens via the Crisis Intake Form, there will also be paper copies at the airport. No U.S. Citizen or their immediate family members will be turned away for not having a printed promissory note. There is not a confirmed cost of the evacuation but the State Department guidance has indicated it will be reasonable and comparable to the cost of a flight from Tel Aviv to Athens or Frankfurt two weeks ago.
- Upon arrival to Athens or Frankfurt, U.S. citizens further needing their travel onwards to the United States paid for must apply for repatriation loans with the U.S. Embassy or Consulate General in either Greece or Germany. If needed, our office can assist with that effort on behalf of those constituents needing a repatriation loan. More information about promissory notes and repatriation loans can be found here: Information for U.S. Citizens about a U.S. Government-Assisted Evacuation (state.gov) and Emergency Financial Assistance for U.S. Citizens Abroad (state.gov).
- For Israeli nationals, they may travel to either Germany or Greece on these flights accompanying U.S. Citizen family members visa free for 90 days. As Israel is not due to be included in the U.S. Visa Waiver Program under ESTA, Israeli nationals are still required to apply for a nonimmigrant visa at a U.S. Embassy or Consulate General. The U.S. State Department is currently expediting these applications for Israeli nationals, though these applications must be at a U.S. Embassy or Consulate General outside of Israel as routine consular processing is suspended in Jerusalem and Tel Aviv. U.S. Citizens and their Israeli national family members will be allowed to travel together if they have current travel documentation including a passport from their country of citizenship.
- The most important action for U.S. Citizens at this time is to complete the Crisis Intake Form. Our office will make every effort to assist U.S. Citizens and their family members in need. Please contact our office at any time for urgent assistance regarding the conflict in Israel. The principal point of contact for urgent consular matters for our office is Larry Morris; he can be reached at larry.morris@mail.house.gov or via cell at (214) 897-1009.
- Where should I go if I have family members missing in the Gaza periphery?
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- U.S. citizens in Israel who have family members missing in the Gaza periphery can go to the Israel National Police’s combined assistance center at 4 HaNegev Street in Airport City.
- Additional Information from the State Department and U.S. Embassy Security Alerts
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- If you are a U.S. citizen currently in the Gaza Strip, you are advised to shelter in place and to stock up on food and water.
- For the latest information, please visit the U.S. Embassy in Israel's website: https://il.usembassy.gov/u-s-citizen-services/security-and-travel-information/.
- If you are a U.S. citizen in a neighboring country, the local U.S. embassy or consulate will have the most relevant information and guidance:
- Jordan: https://jo.usembassy.gov/
- Lebanon: https://lb.usembassy.gov/
- Egypt: https://eg.usembassy.gov/
- Cyprus: https://cy.usembassy.gov/
On October 11, 2023, the State Department issued the following travel advisory for Israel, the West Bank, and Gaza:
Summary: Terrorist groups, lone-actor terrorists and other violent extremists continue plotting possible attacks in Israel and the West Bank and Gaza. Terrorists and violent extremists may attack with little or no warning, targeting tourist locations, transportation hubs, markets/shopping malls, and local government facilities. Violence can occur in Israel and the West Bank and Gaza without warning. There has been a marked increase in demonstrations throughout Israel, some with little or no warning.
Some areas have increased risk. Read the country information page for additional information on travel to Israel and the West Bank, and Gaza. Visit the CDC page for the latest Travel Health Information related to your travel.
Do Not Travel To:
- Gaza due to terrorism, civil unrest, and armed conflict
Reconsider Travel To:
- Israel due to terrorism and civil unrest
- West Bank due to terrorism and civil unrest
If you decide to travel to Israel, the West Bank, and Gaza.
- Check the most recent Alerts at the Embassy website for the latest information on travel in all of these areas.
- Maintain a high degree of situational awareness and exercise caution at all times, especially at checkpoints and other areas with a significant presence of security forces.
- Avoid demonstrations and crowds.
- Follow the instructions of security and emergency response officials.
- Beware of and report suspicious activities, including unattended items, to local police.
- Learn the location of the nearest bomb shelter or other hardened shelter. Download the Home Front Command Red Alert application for mobile devices to receive real time alerts for rocket attacks.
- Obtain comprehensive travel medical insurance that includes medical evacuation prior to travel. Most travel insurance packages do not cover mental health related illnesses/care.
- Enroll in the Smart Traveler Enrollment Program (STEP) to receive Alerts and make it easier to locate you in an emergency.
- Follow the Department of State on Facebook and Twitter.
- Review the Country Security Report for Israel, the West Bank, and Gaza.
- Prepare a contingency plan for emergency situations. Review the Traveler’s Checklist
Permalink: https://vanduyne.house.gov/2023/10/israel